The Goddess within is no ordinary online store with clothing. Everything is made to measure with love in our own studio in Voorhout.
This means that working hours and purchased material have been put into the order. I made 1 of all the items in the photo in the webshop and as soon as an order comes in I will make the item in your size. For this reason I always ask about bust, waist and hip and other sizes where necessary.
As a small entrepreneur who is in charge of the entire process (designing, sewing, maintaining an online store, shipping, stand sales) I cannot provide the same services as large clothing companies that buy in bulk abroad. For these reasons, unconditionally returning a custom made item is not an option for my company.
However, I am always willing to look further with the customer. If you have selected an item and it is not what you expect, it is an option to return it and, for example, make a correction or choose something else for the money you have spent. This is only possible in consultation with me. Returning the item without consultation is not accepted. I do not refund if an order is custom made and shipped. I also do not bear the return costs.
It is therefore important that you are sure that an article is actually what you want, if you have any questions or doubts about a particular article, please contact me. You can call or email me.
If an item is delivered damaged or I have made a mistake in the production process, I will of course correct it and bear the costs associated with this.
Delivery time is a maximum of two weeks (often faster) depending on whether fabric needs to be ordered and how many orders are already running. You can always send me a message if there is an urgent need for an article. It is useful to discuss this before you place order so that I can check stock of material.
My goal is a satisfied customer and I do my best for that.
Warm regards, Charissa